Complete Platform Overview

One Platform for Revenue, Operations & Guest Intelligence

Roomly brings Hotel Advisor insights, staff planning, POS integrations, and guest tools into a connected PMS—so your team runs lean, sees revenue opportunities sooner, and delivers standout stays.

AI Intelligence
Chat Assistant
Staff Planning
POS System
Revenue Mgmt
Property Mgmt
Hotel Advisor Command Hub

Your daily briefing for the entire property

Hotel Advisor brings revenue, operations, and guest intelligence into one briefing so every leader knows what changed overnight and which actions to take next.

  • Launch quick, standard, or deep reviews and replay saved scenarios in seconds.
  • Hotel Advisor blends AI, system, and team signals into one actionable feed.
  • Push recommended actions to revenue, housekeeping, or engineering without leaving the hub.

Hotel Advisor

Tuesday, October 14th

Tomorrow's Departures • Pending Payments

8 guests checking out tomorrow have unpaid balances totalling £1,509.00. Ezra Murphy, Layla Cole, Eden Cole and others.

8 bookings affected20:51

Occupancy opportunity • Junior Suite

Stay Thu 16 Oct • Property 60% (target 70%) • 2 of 4 rooms left

2 rooms remaining20:51

40 safe AI recommendations ready

Stay Tue 14 Oct • Several low-risk pricing recommendations are available.

Generated by Yield Optimizer21:10
Strategic Intelligence

AI-powered intelligence that keeps every team ahead

Hotel Advisor analyses payments, occupancy, housekeeping, and revenue to surface the alerts that matter—ranked by priority with the next action already lined up.

  • Unified feed blends Advisor, AI, and System signals so leadership teams don't miss critical issues.
  • Filters highlight critical, revenue, or AI-only opportunities in seconds.
  • Saved scenarios capture each run for recurring revenue reviews or board packs.

Strategic Intelligence

AI-powered insights · Real-time alerts

1 Critical
All (11)
Critical (1)
Revenue (9)
AI Insights (0)
AdvisorPriority: 80

Overdue Payments

5 guests have overdue payments totaling £1,597.00. Requires immediate follow-up.

AdvisorPriority: 70

Tomorrow's Departures - Pending Payments

8 guests checking out tomorrow have unpaid balances totaling £1,509.00. Ezra Murphy, Layla Cole, Eden Cole and others.

SystemPriority: 65

40 safe AI recommendations ready

Several low-risk pricing recommendations are available. Review and apply to capture demand uplift.

£518.00 expected lift
AdvisorPriority: 53

14 Arrivals Today

You have 14 guests checking in today.

SystemPriority: 45

Occupancy opportunity • Junior Suite

Property occupancy tracking at 60% (target 70%). Junior Suite sitting at 50% (2 of 4 rooms left) for Thu 16 Oct. Consider tactical offers or adjusting pricing mix.

↗ 10 pts below property target

Saved Scenarios

Morning desk briefingToday • 06:2012 insights
Summer pacing reviewYesterday • 14:1018 insights
Continuous Intelligence

AI woven through every guest, revenue, and operations moment

Hotel Advisor is the command hub, but the intelligence doesn't stop there. Strategic alerts, booking-level Smart Insights, and revenue automation collaborate so every team sees the next best action in their workflow.

Strategic Intelligence Feed

Run quick, standard, or deep analyses to surface unified alerts across revenue, operations, housekeeping, and guest experience. Saved histories let leadership replay scenarios and share actions across teams.

  • Severity and source filters with AI vs. system breakdown
  • Session caching keeps quick analyses snappy for daily stand-ups
  • Schedule daily briefs or trigger on-demand reviews in seconds

Smart Insights on Every Booking

Contextual panels translate booking notes, loyalty data, and stay history into service prep, upsell opportunities, guest preferences, and risk alerts—each with confidence scores and suggested playbooks.

  • Revenue, service, alert, and AI insight categories with action lists
  • Real-time confidence scoring and potential revenue impact
  • Automatically respects guest consent and updates when notes change

AI-Led Revenue Control

Nine pricing layers, demand forecasts, competitor scraping, and local event intelligence keep rates ahead of the market. Yield teams can approve, auto-apply, or simulate recommendations before publishing.

  • Dynamic pricing engine with channel, LOS, loyalty, and rules layers
  • AI recommendations, safe mode approvals, and automation guardrails
  • Revenue alerts monitor pace, displacement, and parity in real time
Smart Insights

Turn Guest Signals into Revenue-Ready Actions

Smart Insights brings together arrival briefs, risk alerts, and upsell opportunities so teams stay informed and act before each guest interaction.

Hotel Advisor

Daily briefings inform and enable staff with what matters most for the day.

Strategic Intelligence

Unified alerts align revenue, operations, and finance around the same priorities.

Smart Guest Insights

Preference data and stay history personalize every touchpoint automatically.

Guest Intelligence

Know Every Guest Before They Arrive

Roomly unifies every stay, interaction, and preference into a living profile. Loyalty value, consent, messaging, and upsell opportunities sync instantly across properties so teams can deliver tailored service.

Smart Insights engine surfaces service, revenue, and risk actions for each arrival.
Automated messaging journeys keep guests updated while freeing front-desk capacity.
Loyalty perks, vouchers, and upgrade rules are enforced automatically at folio creation.

Loyalty & Value Tracking

Tier-based programme with points accrual, lifetime value, and upgrade triggers available at check-in.

Real Guest Preferences

Capture dietary notes, room location, bedding, consent, and accessibility needs with confidence scoring.

Conversations in Context

Threaded messaging with staff assignment, read receipts, and automations for pre-arrival, in-stay, and post-stay touchpoints.

Privacy & Compliance

GDPR-ready consents, special category handling, and right-to-be-forgotten workflows baked into every profile.

Automation Wins

+42%

Upsell attachment rate when Smart Insights campaign runs for VIP guests.

3 mins

Average time saved per booking with automated confirmations and wallet passes.

98%

Consent completeness across portfolio thanks to versioned guest agreements.

Smart Staff Planning

Staff Planning That Saves You Money

Reduce labor costs by 18% while improving service quality. Our AI analyzes patterns, predicts demand, and creates optimal schedules automatically.

Intelligent Scheduling Features

🤖

AI-Powered Scheduling

Automatically creates optimal schedules based on predicted demand

🎯

Skills-Based Assignment

Matches staff to shifts based on skills and certifications

💰

Labor Cost Optimization

Reduces overtime and optimizes staff utilization

Real-Time Adjustments

Instantly adapt to no-shows and unexpected demand

AI Optimization

Enable AI to automatically optimize schedules and reduce costs

Schedule Overview

Current Week
DeptMonTueWedThuFriSatSun
Front Desk
3
3
2
4
3
4
4
Housekeeping
4
2
3
3
3
2
2
Restaurant
4
4
3
4
4
3
3
Maintenance
4
4
4
2
3
3
3
Operations Command Centre

Master Every Shift, Floor, and Work Order

Roomly coordinates staffing, housekeeping, and maintenance so nothing slips. Every action is timestamped, audited, and connected back to the guest journey and revenue targets.

  • Skills-based shift templates ensure the right people are scheduled for predicted demand.
  • Housekeeping, maintenance, and front-office teams share live status boards to eliminate guesswork.
  • Operational insights flow into Hotel Advisor to surface risks like room delays or rising overtime.

Housekeeping Intelligence

Task assignments, mobile updates, inspection flows, and inventory usage tracking with SLA monitoring.

Maintenance Control

Preventive schedules, work orders, parts tracking, and technician performance analytics in one queue.

Overtime & Compliance

Clock events with geolocation, break tracking, overtime approvals, and audit logs for every shift.

Operations Benchmarks

12 mins

Average housekeeping task time with live routing and AI load balancing.

-18%

Reduction in labour cost through demand-driven staffing and overtime guards.

100%

Maintenance history captured with photographic evidence and approvals.

Multi-Property & Ownership

Built for Hotel Groups and Management Companies

Whether you manage two boutique properties or a growing collection, Roomly gives portfolio teams the control and insight they need without sacrificing on-property speed.

  • Role-based access down to property, department, and permission level.
  • Corporate dashboards with drill-down to reservations and folios.
  • Shared guest profiles and loyalty data across the estate.
  • Audit trails for every cross-property action.

Instant Property Switching

Move between properties in under 200ms with full data isolation and RBAC guardrails.

Group & Block Management

Coordinate group holds, release schedules, and pickup reporting without spreadsheets.

Portfolio Analytics

Real-time RevPAR, ADR, occupancy, and pace metrics across every asset in your portfolio.

Every action across properties is captured with immutable audit trails. Owners, asset managers, and GMs share a single source of truth without duplicating data or exporting spreadsheets.